Shipping & Returns

Order Changes & Cancellations If you need to change or cancel an order, please email support@bloomandmonde.com as soon as possible. We will do our best to help before the order enters fulfillment. Once processing or shipment has begun, changes and cancellations may not be possible. Damaged, Incorrect or Defective Items If your order arrives damaged, defective, incorrect or materially different from its description, please contact support@bloomandmonde.com within 3 days of delivery. Please include your order number, clear photos of the item, the packaging and any visible issue. We will review your request and provide an appropriate resolution, which may include a replacement, partial refund or full refund, depending on the circumstances. Returns for Change of Mind We accept return requests within 14 days of delivery for eligible, unused items in their original condition and packaging. To request a return, email support@bloomandmonde.com with your order number and the reason for your return. Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, incorrect or materially different from its description. Return eligibility and instructions are confirmed on a case-by-case basis before an item is sent back. Please do not send an item back without written return authorization from Bloom & Monde. Refunds Once an approved return has been received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund. Original shipping charges are non-refundable unless the return is due to an error on our part or an item that arrived damaged, defective or incorrect. Contact For help with an order, contact: support@bloomandmonde.com Last updated: September 2026